Reservation & Cancellation Policies

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Reservation &

Cancellation Policies

Deposits

Upon making a reservation a deposit of one nights room rate or 50% of the price of the entire booking (which ever is greater) will be charged to your credit card. If you must cancel or make a change, you must do so a minimum of 7 days prior to your original check in date.

Refunds

Therefore, if you decide to cancel or change your reservation prior to 7 days, your deposit will be refunded less an administrative fee of 3% or $25.00, whichever is greater. So, if you cancel or change your reservation with less than 7 days notice your deposit will be surrendered. No refunds will be made for unused days, late arrivals or early departures. And, reservations made less than 7 days from the arrival date must be paid in full when booking. These late reservations are non refundable. So, guests who fail to cancel their reservation and do not check-in on the day of arrival or wish to depart early will be charged for the full booking package plus tax.

Group, Holiday or

Special Event Policies

Reservations

Reservations made with a group booking, special event or holiday period are subject to a 45 day cancellation policy.  This will be stated on your confirmation and contract. So, if you have any questions, please contact the Innkeeper directly about your cancellation policy. Guests who fail to cancel their reservation and reserved their guestroom through a group booking are subject to a no-show charge equal to the entire stay. Ocean Wilderness Inn requires a two and sometimes three night minimum during special event and/or holiday periods. Guests who fail to cancel their reservation and do not check-in on the day of arrival or wish to depart early will be charged for the full booking package plus tax.

Contact us

Ocean Wilderness Inn
9171 West Coast Road 
Sooke BC, Canada V9Z 1G3

(250) 646-2116 (800) 323-2116

Send us an email

Let us know if you have any questions!