Reservation & Cancellation Policies

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Reservation &

Cancellation Policies

The below policies are considered a part of our reservation agreement with you. By making a reservation, you are agreeing to abide by the below terms & conditions, policies & procedures.

Reservations

When booking, a 50% deposit is due to confirm the reservation. The remaining balance is due upon check-in. We accept credit cards and e-transfer.

Last minute bookings (made less than 7 days from the arrival date) must be paid in full when booking, and are non-refundable, as they are already within our 7 day cancellation period. 

Minimum Stay: Ocean Wilderness Inn requires a two night minimum at all times and a three night minimum on Holiday Weekends

Group rates available, please contact the Inn directly: stay@oceanwildernessinn.com

Children: Well behaved children over the age of 12 are welcome. As the parents, guardians, and chaperones of children, you are personally and legally responsible for, and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the Inn property unsupervised. Children should not be in the hot tub without an adult.

No Pets allowed

Accessibility: Please be aware that this is not a wheelchair accessible accommodation. 

Check-in Time 4:00pm 

Check-out Time 11:00am

*If you will be arriving after the office closes at 8:00pm, please contact the inn directly.

Early check-in requests will be based on availability.Late check-out requests will be based on availability.
We will make every effort to meet your request.

Valid ID: All guests must present a valid, government issued photo ID upon check-in at the inn.

Incidentals: Guests agree to provide a valid credit card at the time of check-in for a pre-authorization of funds for incidentals and damages.

Quiet Time: 10pm - 9am Please be mindful of the other guests on the property. Televisions, voices, or other devices must be kept at a respectful lowered volume, or use with headphones.

Visitors: Visitors must be accompanied by a registered guest at all times. Visitors are not allowed to use the guest amenities. As a registered guest, you are responsible for your visitor at all times.

Parking: Free. All vehicles must be listed on the registration at check-in. Ocean Wilderness Inn does not assume liability or responsibility, for any vehicles or contents, while parked on the Inn property. 

Dining: Continental breakfast is included in your room rate. Please see our website for links and information about dining options in the area.

Cancellation & Refund Policies

Cancellations made more than 7 days ahead of the check-in date: the deposit will be refunded, less an administrative fee of 3% or $25.00, whichever is greater. 

Cancellations made within 7 days of check-in, will forfeit the deposit.

No refunds will be made for no-shows, personal emergencies, unused days, late arrivals, or early departures. 

Group cancellations and changes to be confirmed in writing, 45 days ahead of check in. Refund of deposit will be given, minus an administrative fee of 3%. If less than 45 days, deposit will be forfeit. 

Terms & Conditions

The Ocean Wilderness Inn and property is reserved for the use of registered and invited guests only. Rates are based on double occupancy. Some of our rooms can accommodate up to 4 guests. Additional registered guests will be charged $35 per person, per night. Violation of the additional guest policy will result in a charge of $100 per person, per night which will be charged to the credit card of the registered guest.

Ocean Wilderness Inn Ltd. is not to be held liable for any damages or injuries, including but not limited to, natural disasters, power outages, acts of terrorism or governmental shut down.

We encourage you to enjoy the property, but please do so with caution. Our nature trail and other areas on the property are maintained, but also feature uneven and sometimes slippery ground. This area has bears, cougars, and steep slope terrain. Please be alert.

Smoking

Smoking is not permitted in the inn at any time. We live in the forest, and ask you to be mindful of our safety and that of the whole community around us. Forest fires are devastating. Please be respectful and do your part. A designated area will be provided outside. If there has been smoking in a guest room, your credit card will be charged a $250 cleaning fee.

Candles, incense, and diffusing essential oils are prohibited. These items and activities will be treated as smoking, and a $250 fine charged to the room for remediation.

No cooking, cooking appliances, combustibles, or fireworks. Provided in each room is a coffee maker, kettle, and fridge for your use. A microwave is available upon request to reheat, but there is to be no preparation of food in the rooms. A minimum fee of $250 will be charged for cooking in a room, including but not limited to: hot plates, toaster ovens, rice cookers, combustible, open flame, barbeque grill, burners, heating appliance, or any other item intended for cooking. Open fires, flames or cooking grills, either chemical or gas, and fireworks are not allowed on the property. 

Right to Refuse Service: Ocean Wilderness Inn is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s) that does not violate provincial or Canadian laws. Ocean Wilderness Inn has a zero tolerance policy in which we will refuse to admit or refuse service or accommodation , or may remove a person, without refund, who refuses to abide by the reasonable standards and policies established by the province of British Columbia and the owners for the operation and management of the inn.

We will refuse service or evict a guest: (1) for refusal to pay for accommodations (2) is under the influence of alcohol, drug sor any other intoxicating substance (3) acts in a disorderly fashion as to disturb the peace of other guests (4) is not in compliance with provincial liquor laws (5) is unable to properly supervise their children at all times (6) seeks to use the Inn for any unlawful purpose (7) seeks to bring to the Inn: (i) an unlawfully possessed firearm (ii) any explosive, hazardous or toxic substance that is dangerous to possess and may be harmful to other persons (8) destroys, damages, defaces, or threatens to harm the Inn’s property or guests (9) causes or permits persons to exceed the maximum allowable occupancy of the room, and/or (10) refuses to abide by the reasonable standards and policies established by Ocean Wilderness Inn for operation and management of our Inn.

Ocean Wilderness Inn reserves the right to change, modify, add, vary and amend these rules and conditions at any time and without prior notice. 

 

Groups & 

Special Event Policies

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Group rates are available, please contact us directly. stay@oceanwildernessinn.com or 1 (250) 646-2116

Reservations made with a group booking, special event or holiday period are subject to a 45 day cancellation policy.  This will be stated on your confirmation and contract. If you have any questions, please contact the Innkeeper directly about your cancellation policy. Guests who fail to cancel their reservation through a group booking are subject to a no-show charge equal to the entire stay.  Guests who fail to cancel their reservation and do not check-in on the day of arrival or wish to depart early will be charged for the full booking package.

Contact us

Ocean Wilderness Inn
9171 West Coast Road 
Sooke BC, Canada V9Z 1G3

(250) 646-2116
(800) 323-2116

Send us an email

Let us know if you have any questions!