Reservation & Cancellation Policies

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Reservation &

Cancellation Policies

Deposits

Upon making a reservation a deposit of 50% of the price of the entire booking will be charged to your credit card. If you must cancel or make a change, you must do so a minimum of 7 days prior to your original check in date.

Refunds

Therefore, if you decide to cancel or change your reservation prior to 14 days, your deposit will be refunded less an administrative fee of 3% or $25.00, whichever is greater. So, if you cancel or change your reservation with less than 7 days' notice your deposit will be surrendered. No refunds will be made for unused days, late arrivals, or early departures. And, reservations made less than 7 days from the arrival date must be paid in full when booking. These late reservations are non-refundable. So, guests who fail to cancel their reservation and do not check-in on the day of arrival or wish to depart early will be charged for the full booking package.

Group, Holiday or

Special Event Policies

Reservations

Reservations made with a group booking, special event or holiday period are subject to a 45 day cancellation policy.  This will be stated on your confirmation and contract. So, if you have any questions, please contact the Innkeeper directly about your cancellation policy. Guests who fail to cancel their reservation and reserved their guestroom through a group booking are subject to a no-show charge equal to the entire stay. Ocean Wilderness Inn requires a two night minimum at all times and a three night minimum on Holiday Weekends.  Guests who fail to cancel their reservation and do not check-in on the day of arrival or wish to depart early will be charged for the full booking package.

Contact us

Ocean Wilderness Inn
9171 West Coast Road 
Sooke BC, Canada V9Z 1G3

(250) 646-2116
(800) 323-2116

Send us an email

Let us know if you have any questions!